Send a customer a proof link

Send a customer a link to one picture of their sheet. They approve it or comment, with no account, and every answer is kept.

A proof link lets your customer see one picture of their sheet and answer it. They need no account.

  1. Save the job, then open it.
  2. Press Send proof on the bar. It shows only with a saved job open.
  3. Choose how many days the link lasts (3, 7, 14 or 30; 14 to begin with) and write a note if you like.
  4. Studio draws the sheet as a picture and gives you the address once. Send it to your customer.

What the customer sees

The customer opens the link and sees:

  • your shop's name and the job's name;
  • your note, and when the link ends;
  • the one picture;
  • the answers already given on this link.

They can type a name and approve, or leave a comment. They never see another job, an order number or a person's details.

What is kept

  • Every answer is its own line, and a line is never changed. Approving twice is two lines.
  • An approval is of the picture shown. If you change the sheet, make a new link. Customers' answers on the old link stay with it.
  • "Approved by" is a name typed by whoever held the link. It is not an identity, and Studio says so.
  • The Jobs list shows the newest link's state on the job's row, for example Approved by Pat.

A link ends after the days you chose. The person who made it, or any supervisor, can end it sooner. A job can have up to ten live links at a time. If your licence ends past its grace, no new link can be made, but you can still end one.

  • It is a picture of the layout, not a colour proof. The page says so.
  • There is one picture to a link, so a job with several sheets needs a link for each.
  • Nothing stops you putting a job on a press without an approval. That is your shop's own rule.
  • Studio does not e-mail you when a customer answers. The Jobs list shows it.
Send a customer a proof link | Postpress