Licences and taking your work out
A licence covers your shop and an agreed number of people. If it ends, Studio stays open to read, and a supervisor can take everything out as one file.
What it does
A Studio Cloud licence is agreed with each shop. It covers your shop, an agreed number of people (its seats), any computer in the shop, and its dates: a first day, a last day and a stated number of days of grace after it. A supervisor sees who it is for, the seats used, when it ends and how to renew in the Admin console, under Organisation.
| State | What Studio does |
|---|---|
| In force | Everything works, with nothing said. |
| Ended, inside its days of grace | Everything works, and Home carries a line that says when Studio stops being able to change anything, and how to renew. |
| Lapsed | Studio opens read-only: jobs open and can be copied out, and a save, an order, a hand-out, a put on a press and changes to settings are refused, in words that say why. Removing a person and Send feedback… still work. |
| Revoked, or not yet started | Sign-in is refused, in words. |
A renewal, or more seats, is a new issue of the same licence and reaches Studio by itself. Nothing is uploaded.
Taking your work out. A supervisor opens the Admin console, then Organisation, then Take your shop's work with you, and presses Download your shop's work (zip). It holds every job as a file Studio can open again, orders, customers and jobs also as spreadsheets, presses, materials, presets, profiles, favourites and colours in open formats, and a README with a checksum for every file.
Why it matters for your shop
- Your work is never held to ransom. If a licence ends, nothing is locked away and nothing is deleted. You can read everything, and take it all with you.
- It works at any stage of the licence. The zip can be made while the licence runs, is in grace, or has lapsed.
- It is made as it is sent and kept nowhere. If something could not be read, the list says so rather than hiding it.
- Renewal is nothing to do. When it is renewed, Studio is as it was.
How to use it
- A supervisor opens the Admin console, then Organisation.
- Read the licence's dates and seats.
- To take everything out, press Download your shop's work (zip).
- To renew, a supervisor writes to us from the contact page on our website and names the licence.
Learn more
What a licence covers and When a licence ends, and taking your work out.